User permissions are a key part of securing sensitive information on Caruso. This guide outlines the roles and permissions available to fund managers and how to manage them.
How to access and modify user roles
In the top right of the screen, select the Settings (cog) icon. This opens the Teammates page, where you can view, add, or modify user roles.
Teams and business units
As well as a role, each teammate can be given a team and a business unit. Neither changes what a teammate can do — access is set entirely by their role. They are labels for organising your teammates and for routing work such as task assignment.
The available teams are Investor relations, Capital raising, Compliance, Finance, Operations, Management, Advisory, and Registry. A teammate can also be left without a team.
Business unit is a free text field, so you can use whatever grouping suits your organisation — for example, an office, a region, or a fund family.
Note: Only teammates on the Investor relations team can be set as contact owners on an account or prospect.
Roles
Caruso offers standard roles designed according to best practices for role-based access control.
1. Super Admin
The Super Admin role has the highest level of access.
Super Admin can:
Read
All areas of Caruso
Download reports, including sensitive reports
Create and edit
Teammates and their roles and permissions
CRM details (tasks, accounts, investing entities, etc.)
Registry details (funds, capital raises, etc.)
Statements, unit prices, and distributions
Approve
High-risk items — statements, distributions, orders, and wholesale certificates
Impersonate investors
Super Admin has edit and review access across all of Caruso.
2. Full Admin (Approver)
The Full Admin (Approver) role holds the second-highest level of access.
Full Admin (Approver) can:
Read
All areas of Caruso, including teammate roles and permissions
Download reports
Create and edit
CRM details (tasks, accounts, investing entities, etc.)
Registry details (funds, capital raises, etc.)
Statements, unit prices, and distributions
Approve
High-risk items — statements, distributions, orders, and wholesale certificates
Impersonate investors
Note: Full Admin (Approver) cannot manage teammate roles and permissions or access sensitive reports.
3. Full Admin (Editor)
This is a junior role to Full Admin (Approver).
Full Admin (Editor) can:
Read
All areas of Caruso, including teammate roles and permissions
Download reports
Create and edit
CRM details (tasks, accounts, investing entities, etc.)
Registry details (funds, capital raises, etc.)
Statements, unit prices, and distributions
Impersonate investors
Note: Full Admin (Editor) cannot approve high-risk items such as wholesale certificates, orders (allocation requests, redemptions, and secondary market activity), distributions, and bulk statements.
4. CRM Admin (Editor)
The CRM Admin (Editor) role is built for teams working across CRM and capital raising, without the ability to change fund or investing entity records.
CRM Admin (Editor) can:
Read
Teammate roles and permissions
Registry details (funds, capital raises, etc.), investing entity details, and orders
Download reports
Create and edit
CRM details (tasks, accounts, adviser firms, licensees, and adviser profiles)
Registrations of interest
Statements
Impersonate investors
Note: CRM Admin (Editor) cannot edit investing entities or funds, and cannot manage unit prices or distributions. Orders (allocation requests, redemptions, and secondary market activity) are view only for this role, and it cannot approve high-risk items such as statements or orders.
5. Fund Accountant (Approver)
The Fund Accountant (Approver) is a finance-focused role for teams that prepare and approve statements, unit prices, and distributions. It can view all of Caruso but can only make changes within those workflows.
Fund Accountant (Approver) can:
Read
All areas of Caruso — CRM details, registry details, orders, transactions, and adviser details
Download reports
Create and edit
Distributions — create, edit, recalculate, and delete, edit distribution payments, and pay withheld distributions
Unit prices of all types, including reinvestment prices
Statements — draft, download and re-upload the enrichment file, generate a statement run, and view or download the results
Tasks — edit and reassign
Approve
Statements and distributions
Note: Fund Accountant (Approver) cannot approve email batches, edit investing entities or funds, access sensitive reports, or impersonate investors.
6. Fund Accountant (Editor)
This is a junior role to Fund Accountant (Approver). It runs the same statement, unit price, and distribution work but cannot approve.
Fund Accountant (Editor) can:
Read
All areas of Caruso — CRM details, registry details, orders, transactions, and adviser details
Download reports
Create and edit
Distributions — create, edit, recalculate, and delete, edit distribution payments, and pay withheld distributions
Unit prices of all types, including reinvestment prices
Statements — draft, download and re-upload the enrichment file, generate a statement run, and view or download the results
Tasks — edit and reassign
Note: Fund Accountant (Editor) cannot approve statements, distributions, or email batches, and cannot edit investing entities or funds, access sensitive reports, or impersonate investors.
Note: Statement, unit price, and distribution access can now be granted on their own, so a custom role can be given these capabilities without also being given wider investing entity or fund access.
7. Read-Only
This role is highly restricted.
Read-Only can:
Read
Teammate roles and permissions
CRM details (tasks, accounts, investing entities, etc.)
Investments (funds, capital raises, etc.)
Statements
Download reports
Note: Read-Only cannot impersonate investors.
Roles at a glance
The table below summarises what each standard role can do in each area of Caruso.
Area | Super Admin | Full Admin (Approver) | Full Admin (Editor) | CRM Admin (Editor) | Fund Accountant (Approver) | Fund Accountant (Editor) | Read-Only |
Teammates | Edit | View | View | View | View | View | View |
Accounts | Edit | Edit | Edit | Edit | View | View | View |
Investing entities | Edit | Edit | Edit | View | View | View | View |
Tasks | Edit | Edit | Edit | Edit | Edit | Edit | View |
Funds and assets | Edit | Edit | Edit | View | View | View | View |
Offers and capital calls | Edit | Edit | Edit | View | View | View | View |
Expressions of interest | Edit | Edit | Edit | Edit | View | View | View |
Orders (allocation requests, redemptions, secondary market) | Approve | Approve | Edit | View | View | View | View |
Transactions | Edit | Edit | Edit | View | View | View | View |
Statements | Approve | Approve | Edit | Edit | Approve | Edit | View |
Unit prices | Edit | Edit | Edit | View | Edit | Edit | View |
Distributions | Approve | Approve | Edit | View | Approve | Edit | View |
Advisers (firms, licensees, profiles) | Edit | Edit | Edit | Edit | View | View | View |
Reports | View | View | View | View | View | View | View |
Sensitive reports | View | — | — | — | — | — | — |
Impersonate investors | Yes | Yes | Yes | Yes | — | — | — |
Approve — can create and edit, and can approve or confirm. Edit — can create and edit, but cannot approve. View — can view only. — — no access.
If you have any questions or need help at any stage, please contact your fund manager for support.