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How to Complete Your Identity Verification (KYC)

Complete identity verification in the Caruso Investor Portal using passport or driver’s licence, with step-by-step guidance for document upload and selfie checks.

Written by Fahim Kaidawala

In line with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act), all investors are required to verify their identity, including their name, date of birth, and address. Completing this through the Investor Portal is a quick and simple process.

Before You Start

What you need:

  • A smartphone with a camera

  • A valid driver's licence or passport

Tip: For a smooth process, position yourself in good light for your selfie, make sure your identity document is clearly visible, avoid glare or blur, and remove hats, sunglasses, or anything that may cover your face.

Step 1: Begin Verification

You can start your identity verification in one of two ways.

Option 1: Via Email

  • You will receive an email from your fund manager with a secure link

  • Click Verify your ID in the email to start the process

Option 2: Via the Investor Portal

  • Log in to the Investor Portal.

  • Locate the Verify your Identity notification, which may be sent to you by email or mobile number, and select Complete Now.

  • You will be directed to the verification wizard. Click Verify Now to begin.
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Step 2: Choose Your Document

  • Select the issuing country for your document.

  • Choose the type of document you will upload (e.g. passport, driver’s licence).

Step 3: Take a Picture of the Document

  • Follow the prompts to take a clear picture of your document.

  • Ensure the entire document is visible and legible.

  • Avoid blurry images or glare, as this may affect verification.

Step 4: Capture a Selfie

  • Align your face with the outline on the screen and capture a selfie.

  • Ensure the room is well-lit and remove glasses if necessary.

  • Review your selfie and proceed to upload for completion.

Step 5: Verification and Results

  • Your details will be securely verified using Onfido’s identity verification technology.

  • This process includes cross-checking your document with your selfie to confirm authenticity and performing fraud checks.

  • Once completed, the result will be shared with your fund manager in line with AML/CFT Act requirements.

Note: Your fund manager will contact you if any further information is required.

If you have any questions or need help at any stage, please contact your fund manager for support.

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