Skip to main content

How to Send a Verification Request

Verify investor identities in Caruso with electronic identity checks, PEP and sanctions screening

Written by Fahim Kaidawala
Updated over 3 weeks ago

Identity verification in Caruso is managed through individual related party records. Each related party can be verified once, and their verification status applies across all investing entities they are linked to.


Step 1: Send an EIV Request through Accounts or Related Party

To access a related party’s verification settings:

  • In the navigation pane, select Investing Entities.

  • Use the search or filters to find and select the required investing entity.

  • Go to the Related Parties tab.

  • Locate the related party and click the ellipsis (⋯) menu

  • Select Request verification

Note: Selecting Request contact details does not send an EIV request. It only emails the main account holder to provide the related party’s contact information.


Step 2: Send the Electronic Identity Verification (EIV) Request

  • A popup will appear displaying details such as email and phone number for review

  • Set notification preferences by enabling or disabling text message delivery

  • Click Confirm to send the request


Step 3: Related Party Receives Verification Request

  • The related party will receive an email, and if enabled, a text message with a direct link to complete identity verification

  • They follow the prompts to capture a photo of their identification and a selfie to complete the process


Verification Status

Once a related party completes their verification:

  • Their status updates automatically on their related party record

  • The verification applies across all investing entities they are linked to

  • They do not need to verify again for other investing entities

You can monitor verification status from the KYC tab on any related party record, or view the status column in an investing entity's related party tree.


Exempt Related Parties

Some related parties may be exempt from identity verification for specific investing entities. You can mark a related party as exempt when adding them to an investing entity or by editing their relationship:

  • From the investing entity's Related Parties tab, click the ellipsis (...) next to the related party

  • Select Edit

  • Toggle Exempt from IDV on

  • Click Confirm

Note: Exemption is specific to each relationship. A related party may be exempt for one investing entity but still require verification for another. The related party tree will show "Exempt" for relationships where this is enabled.


PEP and Sanctions Screening

Caruso automatically screens related parties against Politically Exposed Person (PEP) and international sanctions lists when you send an Electronic Identity Verification (EIV) request. These checks use data sourced from DOW Jones Risk & Compliance.

How PEP Screening Works

DOW Jones provides access to an extensive global dataset that includes:

  • Politically exposed individuals, both current and former

  • Close associates, family members, and known business partners of PEPs

  • Adverse media relating to corruption, financial misconduct, or reputational risk

Each name submitted is matched against this database using multiple identifiers, such as name, date of birth, and nationality. Only high-confidence matches (typically above 96%) are shown in the results.

Understanding the Results

The results appear in the PEP / Sanctions section of the related party's KYC tab. The table displays:

  • Result date

  • ID

  • Name

  • Confidence score

  • Status

You can also see the last checked date and time at the top right of the section.

Managing PEP Results

  • If a potential match is flagged, you can choose to mark it as either Accepted or Rejected

  • If you are confident that a flagged result does not apply to the related party, select Reject. This records that you are rejecting the association, not rejecting the related party

  • Only match results above 96% are displayed

  • This action is a workflow tool within Caruso to help you manage results. It does not create a regulatory record on your behalf. You must keep your own compliance register of any results


Compliance Note: Caruso’s screening process leverages trusted data provided by DOW Jones Risk & Compliance. However, ultimate responsibility for AML/KYC compliance remains with the fund manager.


Related Articles


If you have any questions or need help at any stage, please contact our Caruso Support team either by email or live chat.

Did this answer your question?