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Using Dashboards in the Manager Console

See your book, your team's activity and the time your background agents save from the Dashboards page.

Written by Rupin Kulkarni

Dashboards give you a live view of your business in the Manager Console. Each dashboard brings together figures and charts on one page, with filters so you can narrow what you see, and a PDF download so you can share a snapshot.

The following dashboards are available:

  • Overview: The book at a glance: equity under management, investors, funds and capital raised

  • Capital Raise Status: Book build, conversion and the expression of interest pipeline for a single capital raise. See Using the Capital Raise Status Dashboard

  • Business Activity: Whole-of-business effort across all funds and team members

  • Background Agents: Time your agents saved the team, and which agents saved it

Note: Some dashboards are being released gradually. If you cannot see a dashboard listed in this article, it is not yet enabled for your organisation.


Opening a dashboard

  • In the navigation pane, select Dashboards. The Overview dashboard opens

  • To switch dashboards, click the arrow next to the dashboard name and select one from the list. You can type to search the list

Each dashboard has its own filters at the top of the page. Every figure and chart updates to match your selection.

The Data as at stamp in the top right shows when the figures were last refreshed.


Overview dashboard

The Overview dashboard summarises your whole book across all open funds.

Summary tiles

  • Equity under management: Total equity under management (EUM), with the number of funds it spans

  • Investors: The number of investors, with the number of holdings they have across your funds

  • Funds: The number of funds, covering all open funds

  • Average holding size: EUM divided by the number of holdings

  • Top 10 investor concentration: The value held by your ten largest investors, as a share of EUM

  • Distributions paid YTD: Distributions paid from 1 January to the Data as at date

EUM by fund

A donut chart showing your five largest funds by EUM, with the rest grouped as Others. Hover over a segment to see the fund's EUM and its share of EUM. The table beside the chart shows the number of investors in each fund.

Top investing entities

A table of your eight largest investing entities, showing the number of funds each invests in, the value of their holdings and their share of EUM.


Capital Raise Status dashboard

The Capital Raise Status dashboard gives you a live view of a single capital raise. It shows how much has been expressed and converted, how the book has built over time, and where each expression of interest (EOI) sits in your pipeline.

Filters

  • Capital raise: Select the raise you want to view. The dashboard opens on your newest open raise by default, and open raises are listed above closed ones

  • EOI owner: Narrow the figures to EOIs owned by one or more team members. Leave it blank to include every owner

Changing the capital raise clears the EOI owner filter.

Summary tiles

  • Total expressed: The total value of EOIs for the raise, with the number of EOIs

  • Total converted: The value of EOIs that have become applications, with the number of linked applications

  • Conversion rate: Total converted divided by total expressed

  • Remaining: The expressed value not yet converted

  • Active EOIs: EOIs still in play, with the count of closed-lost and cancelled EOIs shown beneath

  • Average EOI size: Total expressed divided by the number of EOIs

Book build-up over time

This chart shows cumulative expressed and converted amounts across the life of the raise, by the date each EOI was received. Hover over the chart to see the figures for a specific day.

Pipeline by stage

This chart shows the expressed value and number of EOIs at each of the nine stages: Identified, Contacted, Qualified, Soft-Commit, Hard-Commit, Application Submitted, Closed - Invested, Closed - Lost and Cancelled. Hover over a stage to see its full amount. Click a stage to open the raise's Book Build in a new tab, filtered to that stage and to any EOI owners you selected.

Tip: Keep EOI stages up to date on the capital raise so the pipeline reflects where each investor really is.

Note: Download PDF is only available once a capital raise is selected.


Business Activity dashboard

The Business Activity dashboard shows how much contact your team is having with investors and contacts, across every fund and team member.

Filters

  • Period: Choose the last 7, 14, 30, 60 or 90 days. The default is the last 30 days

  • Modified by: Narrow the figures to one or more team members. Leave it blank to include everyone

Summary tiles

  • Total touchpoints: Emails, calls and meetings combined

  • Emails: Emails logged in the period

  • Calls: Calls logged in the period

  • Meetings: Meetings logged in the period

  • Contacts touched: The number of distinct contacts reached

  • Avg touches per contact: Total touchpoints divided by contacts touched

Activity over time

A chart of touchpoints across the period. Figures are grouped by day for the last 7 or 14 days, and by week for longer periods.

Activity by team member

A bar for each team member showing their total touchpoints, split into emails, calls and meetings. Hover over a bar to see each count.

Tip: Log emails, calls and meetings against the account or contact as they happen so the dashboard reflects your team's real activity.


Background Agents dashboard

The Background Agents dashboard shows how much time your background agents have saved the team, and which agents did the work.

You can open it from the Dashboards page, or from the Automations page by clicking View dashboard.

Summary tiles

  • Time saved: The total time saved in the period, across all agents

  • Jobs handled: The number of jobs agents completed, with the number of agents that handled them

  • Working days saved: Time saved divided by an eight-hour working day

  • Busiest day: The day with the most jobs handled, and how many

Time saved over time

A chart of time saved across the period.

Time saved by agent

A chart of the eight agents that saved the most time.


Downloading a dashboard as a PDF

  • Apply the filters you want to include

  • Click Download PDF

The PDF is a single landscape page showing your logo, the filters you applied and the Data as at time.


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If you have any questions or need help at any stage, please contact our Caruso Support team either by email or live chat.

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