Caruso's Deposits tool allows you to efficiently match incoming bank transactions with investment applications. This ensures that investor payments are recorded accurately and applications are processed smoothly.
Step 1: Convert Your Bank Statement (If Needed)
If your bank exports data in a format different from Caruso’s standard, you’ll need to convert it first.
To convert your file:
In the navigation pane, select File Converter
Select Bank Statement and upload your bank's transaction file
Review the file mapping and update if necessary.
Download the converted deposit reconciliation file.
Step 2: Import Your Bank Statement
In the navigation pane, select Deposits
Upload the converted file
Click Save & Continue
Note: Caruso will automatically exclude negative transactions. The Reconcile feature currently supports deposits only.
Step 3: Match Transactions with Allocation Requests
Imported bank transactions are shown on the left side of the screen. The best matching investment application, if available, is displayed on the right.
Caruso's matching algorithm assigns a confidence score based on how closely transaction details align with existing allocation data.
Learn more about how matching works
Learn more about how matching works
High confidence matches are based on:
Transaction field | Caruso field |
Reference / Code / Particulars | Matches the payment reference on an allocation request (this reference is automatically included in payment instructions and consists of the Fund Name, Offer ID, and Order ID), or matches the payment reference field of an investing entity with a valid application |
Bank Account Number | Matches the bank account number of an investing entity with a valid application (includes fuzzy matching to allow for differences in the suffix) |
Lower confidence matches may be suggested based on:
Transaction field | Caruso field |
Reference / Code / Particulars | Matches the investing entity's customer reference (optional field) |
Bank Account Name | Matches the investing entity's bank account name (includes fuzzy/partial matching) |
Tip: Click the information icon beside a suggestion to view more details about the potential match.
Caruso only suggests orders in a Requested or Approved status. Completed and cancelled orders are never suggested — use Find & Match (Step 4) if you need to reconcile a deposit against one.
Step 4: Find Alternative Matches (If Needed)
If no suitable match is suggested, or the match appears incorrect:
Click Find & Match
Search using transaction details (bank account number, name, or reference)
Or search by Caruso records, including:
Investing entity name
Investing entity ID
Customer reference
Payment reference
Bank account number
Order ID
Find & Match shows orders in a Requested or Approved status by default. Turn on Include completed and cancelled orders to search across orders in any status.
Click Next once found, or move to Step 5 if you are unable to find the allocation
Step 5: Create an Application (If Needed)
If a deposit cannot be matched to an existing application, you can create a new one directly from the Deposits screen:
Click Create Application
Select the relevant investing entity and capital raise
Enter the investment amount, or the number of units where the capital raise is priced in units
Leave Mark new application as approved on (the default) to create the application in an Approved status — this automatically makes the deposit eligible for the next issuance batch
Turn on Mark as completed to mark the application as completed at the same time — completed applications are excluded from future deposit reconciliation suggestions and issuance batches
Click Next once ready
The deposit will be matched to the new application
Note: The Mark new application as approved toggle is only available if you have permission to review applications. Without it, applications are created as Requested.
Note: Applications created through the Deposits flow can bypass the capital raise's minimum and maximum investment limits.
Step 6: Confirm and Apply Payments
Once you have reviewed the match:
Select Reconcile deposit to record the payment
Click Confirm
(Optional) Send an email notification to the investor
Note: Reconciling a deposit records the payment only. Units are issued separately through the batch issuance workflow. Completed and cancelled orders are excluded from reconciliation suggestions by default — turn on Include completed and cancelled orders in Find & Match if you need to reconcile against one.
Tips and Best Practice
You can apply payments for amounts different from the allocation request. This is useful for partial payments or when an investor overpays
To learn more about issuing units, see How to Issue Units in Bulk (Batch Workflow)
To review all reconciled payments, download and view the All Deposits report from the Reports section
Related Articles
If you have any questions or need help at any stage, please contact our Caruso Support team either by email or live chat.